We welcome groups and are happy to be contacted about individual group requirements
Below are our T’s&C’s in brief, to download the full version click here: Cohort Hostel Term & Conditions
Please make a group booking over the phone or by email, rather than online. You can reach us on 01736 791664, email email@example.com or send us a message.
When you make a booking you will be asked to pay 50% of the total amount due as a deposit, this is non-refundable in the event of a cancellation.
Should you wish to cancel a booking you can do so up to 30 days prior to the arrival date with no additional charges. Should you cancel less than 30 days before arrival 100% of the booking will be due.
100% is due at least 14 days before arrival.
We will accept payment by card (see below), bank transfer (BACS) or cheque.
On arrival we will ask for card details which will be held as a bond against accidents, loss of key cards or damages until your departure; no money will be taken unless deemed necessary. If you do not have card details to give us then £20 cash deposit per person will be required. This will be signed for and handed back to you on departure.
We accept Visa (debit & credit), MasterCard (debit & credit), Switch and Maestro cards. We do not accept AmEx or Diners cards.
There is no charge for UK debit cards.
There is a 2% transaction charge for foreign debit cards and all credit cards.
We will require full contact details (including a mobile number) of a nominated person who will be the person we will deal with for all questions and queries prior to arrival and during the group’s stay.
We expect all guests of the hostel to be 13+ years old, April – September: Outside of this time we can be a little more flexible but would ask that you contact us to discuss in more detail.
We will require each person who stays with us to have some form of photographic ID (e.g. driving license, passport, etc.) as we have a bar on site.
We do not accept stag & hen groups of any size or under any circumstances. If it transpires that a group have booked in and not declared that they are a stag or hen party a fine of £500 will be due.